Privacy Policy for Solution-Suite

Thank you for visiting our website, owned and operated at SolutionSuite by Lisa Johnson. This Privacy Policy explains how we use any information you provide or collect about you when using this website.

We take seriously the collection of personally identifiable information and non-personally identifiable information from visitors to our website. We understand that you are concerned about your privacy and the security of your personal information. We are committed to protecting the secrecy of your personal information. As a result, we have adopted the following privacy policy which we encourage you to read in its entirety.

If you have questions about our Privacy Policy, please contact us.

How we handle personally-identifiable information

The data we may collect about you may include your Personal Information, which includes your full name, address, email address, or any other information that may identify you as an individual or allow online or offline contact with you. This data is collected when you provide it through a form or other entry on our website or we have worked with you as our client.

We may use this personal information to allow us to send you the information you have requested from us and will, were agreed to by you, be used to provide you with information about our products and services that will help you grow your business.

We use trusted third-party service providers to collect visitors’ personal information on our behalf. These providers disclose personal information to us and may assist us in providing the use of this Website to you.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may release your information when release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

How we handle cookies and non-personally identifiable information

When you use the Website, we also may use cookies and other tracking technologies (for example, pixel trackers) to collect certain standard information from your browser and personal computer that websites often collect. This may include, but is not limited to, your IP address, your browser information (including browser type, capabilities, and language), your operating system, and the date and time you accessed the Website. We also capture the country from which the visit came and the paths taken as you move from one website or webpage to another website or webpage. We may group some or all of this information into aggregate data in order to monitor, analyze, and improve the use of the website and services. We may also group demographic information that we collect from the Website users into aggregate data for the same purposes. We reserve the right to use and share any such non-Personal Information collected at the Website with third parties for any lawful purpose.

Solution-Suite does not typically associate non-personal information with any individual. However, should your non-personal information become associated with your personal information in our database, we will treat all associated information as personal information under this Privacy Policy. Except for this Privacy Policy, we do not share this associated information with third parties.

How Do We Protect Your Information?

We are committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put into place physical, electronic, and managerial procedures to help safeguard and secure the information we collect online. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on this website or our servers will be completely free from unauthorized access by third parties such as hackers. Your use of the Site demonstrates your assumption of this risk.

Links to Other Sites

Our website may contain links to third-party websites operated by individuals or companies unrelated to Lisa Johnson, and Solution-Suite. Please be aware that we are not responsible for the privacy practices of such third-party websites. These linked websites are for your convenience only and you access them at your own risk. We recommend that you review the privacy policies posted on such third-party websites prior to utilizing them. We seek to protect the integrity of our website and welcome any feedback about these sites.

Can I Opt Out of Receiving Information from Lisa Johnson, Solution-Suite?

We may send you an e-mail to inform you of new products, services, and special offers. If you would prefer not to be contacted about such special offers, products, or services, please notify us of your preference using our contact information.

Email us:

[email protected]

Call us:(415) 849-9777

Write us:

Solution-Suite

7075 Redwood Blvd. Ste L

Novato, CA

94945

Access to your information, correction, and right of deletion

You have the right to request a copy of the information that we hold about you. If you would like a copy of the personal information that we hold about you, please email us at [email protected].

We want to make sure that your personal information is accurate and up to date. Therefore you can also contact us at any time to ask us to correct or remove information that you think is inaccurate.

In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include when personal information is longer necessary in relation to the purposes for which they were collected or otherwise processed, when you withdraw consent to consent-based processing, or when you object to the processing under certain rules of applicable data protection law. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defense of legal claims. If you would like us to erase any of the personal information we hold about you, please email us at [email protected].

Will Solution-Suite update it’s Privacy Policy?

Occasionally, we may update our Privacy Policy and information security procedures. If our privacy and/or information security procedures change at any time in the future, we will post the new changes on our website. We will not notify you of any changes to this Privacy Policy. We recommend that you periodically review this Privacy Policy in order to review any updates.

Terms & Conditions

Acceptance of Terms

By accessing, downloading, installing, or using the Solution-Suite services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify, or otherwise alter these Terms at any time. You must review these Terms on a regular basis to keep Yourself informed of any changes.

EARNINGS AND INCOME DISCLAIMER:

Solution-Suite cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our systems. We give you a 30-day 100% satisfaction guarantee on all non-subscription products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax, or other professional advice. Use caution and always consult your accountant, lawyer, or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

These policies and procedures apply to all Solution-Suite products and services sold on this site or any other site owned or operated by Solution-Suite or Captured Memories.

SUBSCRIPTIONS, TRIALS, AND DIGITAL PRODUCTS

Free Trials

Subscription or membership services may start with a free trial. The free trial period of your membership lasts for FIFTEEN (15) DAYS, or as otherwise specified during sign-up and is intended to allow new and certain former members to try the service.

Free Trial Eligibility:

Eligibility is determined by Solution-Suite at its sole discretion, and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent membership to determine eligibility. For combinations with other offers, restrictions may apply.

Trial Billing

We will charge your Payment Method for your monthly membership fee at the end of the free trial period and your membership will automatically renew monthly unless you cancel your membership prior to the end of the free trial period. After the end of the free trial, you will them be on your monthly chosen software plan.

Billing Cycle

The membership fee for the service any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership until your membership is cancelled. Membership fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period. If for any reason your card is declined, your services, software and website will pause until a new card is reinstated. There may be a inconsistency in billing during this time to “get caught up” with payments.

Cancellation

You can cancel your membership services at any time, and you will continue to have access to our Solution-Suite software and service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods. If you cancel your membership, your account will automatically close at the end of your current billing period. Excessive returns will not be accepted.

Refunds will not be given to any single customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money-back guarantee is void after a customer has used it for one specific product more than once.

SUBSCRIPTIONS, TRIALS, AND DIGITAL PRODUCTS

Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at [email protected].

Monthly subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel.

Yearly subscribers will be notified via email prior to renewal and the yearly subscription will automatically renew each year at the stated retail price until the subscription buyer notifies the company that they wish to cancel.

Your Account

You agree to provide accurate and complete information when you register with, and as you use, Solution-Suite, and you agree to update your account information to keep it accurate and complete. You agree that Solution-Suite may store and use the information you provide for use in maintaining and billing fees to your Account.

ACCESS TO PREVIOUS PURCHASES

Solution-Suite reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased software or content that is no longer valid or deemed out of date.

SOCIAL MEDIA GROUPS AND COMMUNITIES

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

Business owners of all levels are welcome here. We have members of all skill and experience levels, from college students to entrepreneurs to large enterprises.

Be respectful. Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.

No pitching to the group. We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities.

Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.

No gated content. Content posted in the groups cannot be used to harvest leads in any way. If you need feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.

Respect confidentiality. Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.

Keep it on topic. We reserve the right to remove posts based on off-topic content or offensive content.

Partnering with other members. Access to this group does not mean that Solution-Suite endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.

Report posts that are breaking group policies. Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manger directly via private message so our team can review them. Breaking the rules. Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7-day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.

INTELLECTUAL PROPERTY

Solution-Suite, including but not limited to its products and services, graphics, user interface, audio clips, video clips, editorial content, templates, and the scripts and software used to implement Solution-Suite.com services, contains proprietary information and material that is owned by Solution-Suite and/or its licensors. This material is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Solution-Suite.com services in compliance with this Agreement. No portion of the Solution-Suite.com services may be reproduced in any form or by any means without express written permission from Solution-Suite.

You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the
Solution-Suite.com services in any manner, and you shall not exploit the Solution-Suite brand in any unauthorized way whatsoever, including, but not limited to, by trespassing or burdening network capacity.

Notwithstanding any other provision of this Agreement, Solution-Suite and its licensors reserve the right to change, suspend, remove, or disable access to any Solution-Suite products, content, or other materials comprising a part of the Solution-Suite brand at any time without notice. In no event will Solution-Suite be liable for making these changes. Solution-Suite may also impose limits on the use of or access to certain features or portions of Solution-Suite services at any time and without notice or liability.

All copyrights in and to Solution-Suite (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned or operated by Solution-Suite and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Solution-Suite.com, EXCEPT FOR USE OF Solution-Suite.com AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Solution-Suite.com, the Solution-Suite.com logo, other Solution-Suite trademarks, service marks, graphics, and logos used in connection with Solution-Suite.com are trademarks or registered trademarks of Solution-Suite in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Solution-Suite.com services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks, and any use of such trademarks is strictly prohibited.

MISCELLANEOUS

These terms will be governed by and construed in accordance with the laws of the State of California, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to these terms will be subject to mediation in the State of California. If any of these terms of use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions. These terms may be modified only by our posting of changes to these terms of use on our Sites.

CUSTOMER SERVICE

If you have questions or comments regarding our products or services, please email us at

[email protected]

Call us:(415) 849-9777